As we face challenging and uncertain times with the devastating outbreak of COVID-19, I wanted to take this time to inform you directly as a valued client of the steps we are taking as a business to prioritise the safeguarding of our people and partners’ health. Over the past few weeks, we have been closely monitoring the situation as it has progressed around the world, and strictly following all latest advice and guidelines provided by the World Health Organisation and local governmental agencies.
Our number one priority is the health and safety of our clients, candidates, suppliers, employees and their families. Montreal Associates have put the following measures in place as a result in order to continue provide you as a valued partner, the best service possible:
We have anticipated some of these measures by closing our offices in Barcelona on Friday 13th March and in London on Monday 16th March and implemented remote working for all employees.
Colleagues returning from travel, either business or personal have being asked to work from home and not return to work or attend face-to-face meetings.
We have stopped all face-to-face contact with clients and candidates since 16th March. Wherever possible prior to this, we have been offering client meetings "online" rather than face-to-face and avoiding any physical contact, such as handshakes in any meetings that continue on a face-to-face basis.
We have continuously followed all government guidelines with respect to international travel for our staff as well as relayed clients’ measures when informed.
We have been instructing all our contractors to seek and implement remote work where possible in liaison with your points of contact.
We have suspended conferences and large internal meetings until further notice.
We are going to assess the solutions to mitigate the increased data protection and cycersecurity risks.
We are reviewing the capacity of our IT infrastructure to deal with possible increases in cyber-security incidents and data breaches.
We are undergoing regular deep cleaning of our offices.
If you are a partner of ours (client, candidate or supplier), please don't hesitate to contact your Key Account Manager with any questions you have and they will do their best to answer them.
For contracts and termination queries, please email firstname.lastname@example.org
For purchase orders, please email email@example.com
For timesheet and payment queries, please email firstname.lastname@example.org
For general enquiries, please email email@example.com
I appreciate you taking the time to read this important message and we will update you on any change in circumstances. In the meantime, please take care of yourselves and your families.